Apr 27, 2018
"Obnoxious customers on the loose. Help! I just want to clean my space alone without an annoying customer looming. And it ain't speed cleaning if I have to re-clean after obnoxious customers mess stuff up. What pro cleaning tips do you have?"
Angela Brown, The House Cleaning Guru on today's Ask a House Cleaner gives tips on that obnoxious customers. Your maid service stays in business because of your crazy customers. This cleaning advice is not what you want to hear but may save your business.
Today’s sponsors are Savvy Cleaner (Maid service training.) HouseCleaning360 (Create a business fanpage where homeowners can read your glowing ratings and reviews.) Savvy Perks (Employee discount network and benefits for small business owners.)
*** COMPLETE SHOW NOTES FOR THIS EPISODE ***
https://askahousecleaner.com/obnoxious-customers
*** MORE VIDEOS LIKE THIS ***
Broken Vacuum - https://youtu.be/wmCpLk43Eic
Damage Control for House Cleaners -
https://youtu.be/eFHErJW-f5k
Housekeepers Having a Bad Day - https://youtu.be/iwpQq1Dasfg
Accused of Theft While House Cleaning -
https://youtu.be/hWBVEs0XoLk
11 Ways to Overcome a 1-star review -
https://youtu.be/6d-CyNAXfKw
*** RESOURCES FROM THIS EPISODE ***
Dealing with Difficult Customers: How to Turn Demanding,
Dissatisfied, and Disagreeable Clients into Your Best Customers -
https://amzn.to/2Jwc6fu
Extra Mile: 500 Customer Service Tips for Success: Tools to
Attract, Satisfy, & Retain Even the Most Difficult Customer -
https://amzn.to/2I7TNOp
The Service Culture Handbook: A Step-by-Step Guide to Getting Your
Employees Obsessed with Customer Service -
https://amzn.to/2HtK3AK
Customer Service Training 101: Quick and Easy Techniques That Get
Great Results - https://amzn.to/2FjpO2X
Powerful Phrases for Dealing with Difficult People: Over 325
Ready-to-Use Words and Phrases for Working with Challenging
Personalities - https://amzn.to/2Jwg6wm
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*** GOT A QUESTION FOR A SHOW? ***
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*** HOUSE CLEANING TIPS VAULT ***
(DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY
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*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house
cleaning questions and we provide answers. Learn how to clean. How
to start a cleaning business. Marketing and Advertising tips for
your cleaning service. How to find top quality house cleaners,
housekeepers, and maids. Employee motivation tactics. Strategies to
boost your cleaning clientele. Cleaning company expansion help.
Time-saving Hacks for DIY cleaners and more. Hosted by Angela
Brown, 25-year house cleaning expert and founder of Savvy Cleaner
Training for House Cleaners and Maids.
*** DISCLAIMER ***
During the shows we recommend services, sites, and products to help
you improve your cleaning and grow your cleaning business. We have
partnerships or sponsorships with these companies to provide you
with discounts, and savings. By clicking on and buying from these
links we may receive a commission which helps pay for the
production costs of the show.
Support the show so we can continue to bring you free tips and
strategies to improve your cleaning and help you grow your cleaning
business. THANK YOU!
*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in
working with us and you have a product or service that is cohesive
to the cleaning industry reach out to our promotional department
info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification –
https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com