Oct 27, 2017
Three types of customers in house cleaning. 1: Difficult customers, 2: High maintenance customers and 3: Problematic. You will always have one of these three types of customers.
Angela Brown, The House Cleaning Guru breaks it down in this house cleaning training. Cleaning clients can make your life miserable if you don't know how to read them.
We #AskaHouseCleaner about the three types of customers and learn that a savvy cleaner will learn how to communicate with each type.
Today's show sponsor is https://HouseCleaning360.com #HouseCleaning360 is a business citation network for house cleaners and maids and housekeepers.
*** MORE VIDEOS ON THIS TOPIC ***
If My Life Depended on It - https://youtu.be/zbWN20J458Y
Scam Artist Targets House Cleaners - https://youtu.be/aSgqmlxbUJY
Broken Vacuum - https://youtu.be/wmCpLk43Eic
Damage Control for House Cleaners - https://youtu.be/eFHErJW-f5k
Housekeepers Having a Bad Day - https://youtu.be/iwpQq1Dasfg
*** COMPLETE SHOW NOTES FOR THIS EPISODE ***
http://askahousecleaner.com/three-types-of-customers/
*** RESOURCES FROM THIS EPISODE ***
Dealing with Difficult Customers - http://amzn.to/2xqx1Lp
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities - http://amzn.to/2gI536S
Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work - http://amzn.to/2y8x0zY
Nasty People - http://amzn.to/2zSrIWF
Take the Bully by the Horns: Stop Unethical, Uncooperative, or Unpleasant People from Running and Ruining Your Life - http://amzn.to/2gGoGME
Beating the Workplace Bully: A Tactical Guide to Taking Charge - http://amzn.to/2zaTVLh
Surviving Bullies, Queen Bees & Psychopaths in the Workplace - http://amzn.to/2zaUeWr
Prisoners of A Hostile Work Environment: How to Take Control of Your Job and Protect Yourself from A Bully Boss - http://amzn.to/2zbNmYW
It's Always Personal: Navigating Emotion in the New Workplace - http://amzn.to/2z90WMs
Stand Up for Yourself Without Getting Fired - http://amzn.to/2y78C1X
*** OTHER WAYS TO ENJOY THIS SHOW ***
ITUNES - http://apple.co/2xhxnoj
STITCHER - http://bit.ly/2fcm5JM
SOUNDCLOUD - http://bit.ly/2xpRgLH
GOOGLE PLAY - http://bit.ly/2fdkQd7
YOUTUBE - https://goo.gl/UCs92v
*** GOT A QUESTION FOR A SHOW? ***
Email it to Angela[at]AskaHouseCleaner.com
Voice Mail: Click on the blue button at https://askahousecleaner.com
*** HOUSE CLEANING TIPS VAULT ***
(DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY ***
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** LOOKING FOR A HOUSE CLEANER? ***
Find the best and the brightest at - https://HouseCleaning360.com
*** FOLLOW ANGELA BROWN ON SOCIAL MEDIA ***
https://Facebook.com/SavvyCleaner
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https://Linkedin.com/in/SavvyCleaner
*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
*** DISCLAIMER ***
During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links while it doesn’t cost you any more money that if you purchased elsewhere, we may receive a commission which helps pay for the production costs of the show.
Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU!
*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification.