Apr 30, 2017

Bidding residential cleaning jobs is not a mystery. Today on Ask a House Cleaner we cover some secrets and tips to prepare you for your initial walkthrough. Learn about the cleaning proposal, cleaning contract, and questions homeowners will have.

Arrive with confidence when you deliver your free in-home estimate, and...

Apr 29, 2017

Don’t feel safe? Should house cleaners and maids follow their gut? It’s a concern for new house cleaners entering a client’s home. Today on Ask a House Cleaner we discuss common sense solutions for dealing with fear. What is intuition and how does it work? What do you do when the fight or flight response kicks in?...

Apr 28, 2017

Too Comfortable? When house cleaning clients have known you for a long time, it’s easy for them to push boundaries and expect too much. This leads to them taking advantage of you. As a house cleaner or maid, you still have a finite amount of time to clean their house.

Today on Ask a House Cleaner we look at setting...

Apr 27, 2017

Late. Absent. Running behind schedule. Cleaning customers lament that their house cleaners and maids are unreliable. What ever happened to punctuality, consistency, and dependability? Homeowners have places to go. But if the house cleaner is constantly a no show – why would give them a key and more trust for their...

Apr 26, 2017

Is the Customer always right? 5 Top Rules for House Cleaners
In this episode of Ask a House Cleaner, the customer sets some buyer rules. Excellent customer service is about providing the best customer experience. And that's easy once client – customer boundaries exist.

Customer satisfaction starts with the homeowner...