Jun 15, 2021
The most powerful word in business can solve so many problems. You can manage client expectations with the right word and the promises you make. Your cleaning word is backed by your satisfaction guarantee, so choose your words carefully. Be clear about the strongest word you use on your walkthrough.
Today's Ask a House Cleaner sponsor is Savvy Cleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown
*** CONTENTS OF THIS SHOW ***
0:00 - Intro - Meet Angela Brown The House Cleaning Guru
0:19 - An overwhelmed house cleaner calls into the show
0:45 - The most powerful word in business and when to use it
1:30 - The best #customerservice is knowing the services you
provide
2:14 - What is the opportunity cost for adding services to your
offer?
3:47 - The best way to serve your customers and your
#cleaningbusiness
4:54 - Wanting the best for the customer sometimes means using the
most powerful word
7:00 - The problem with overpricing your services to get out of a
job
*** PROMISED LINKS AND GOOD KARMA RESOURCES ***
Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and
Conversations to Open and Close More Sales -
https://amzn.to/3wZS2e6
Master of the Arts: Excel at Saying No: Change The Habit Of
Pleasing, Overcome The Fear To Refuse, Gain Your Time And Respect,
Say No Without Feeling Guilty, Grow Your Wealth And Success -
https://amzn.to/3w3opst
When I Say No, I Feel Guilty - https://amzn.to/3w4kxY6
Boundaries: When to Say Yes, How to Say No To Take Control of Your
Life - https://amzn.to/34WYiY8
The Art Of Saying NO: How To Stand Your Ground, Reclaim Your Time
And Energy, And Refuse To Be Taken For Granted (Without Feeling
Guilty) - https://amzn.to/3w4kWd4
* These good karma links connect you to affiliated sites that offer
products or services that relate to today’s show. As an affiliate
and Amazon Associate, I earn from qualifying purchases. Your
support pays our production costs and helps raise awareness for
cleaning in 191 languages. THANK YOU.
*** RATE THIS SHOW ***
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*** RATE THIS PODCAST ***
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*** TRAINING & CLEANING CERTIFICATION***
https://savvycleaner.com/join
*** MOST REQUESTED LIST OF CLEANING STUFF I USE ***
https://www.Amazon.com/shop/AngelaBrown
***FUNNY CLEANING SHIRTS – THANK YOU GIFTS FOR MAIDS***
Daily Giveaway - https://funnycleaningshirts.com
*** CONNECT WITH ANGELA ON SOCIAL MEDIA ***
LinkedIn: https://www.linkedin.com/in/savvycleaner/
Facebook: https://Facebook.com/SavvyCleaner
Twitter: https://Twitter.com/SavvyCleaner
Instagram: https://Instagram.com/SavvyCleaner
Pinterest: https://Pinterest.com/SavvyCleaner
*** GOT A QUESTION FOR A SHOW? ***
Email it to Angela[at]AskaHouseCleaner.com
Voice Mail: Click on the blue button at
https://askahousecleaner.com
*** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY
***
http://amzn.to/2xUAF3Z
*** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP ***
https://www.facebook.com/groups/ProfessionalHouseCleaners/
*** VRBO AIRBNB CLEANING FACEBOOK GROUP ***
https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/
*** LOOKING FOR WAY TO GET MORE CLEANING LEADS ***
https://housecleaning360.com
*** WHAT IS ASK A HOUSE CLEANER? ***
Ask a House Cleaner is a daily show where you get to ask your house
cleaning questions and we provide answers.
Learn how to clean. How to start a cleaning business. Marketing and
advertising tips for your cleaning service. How to find top quality
house cleaners, housekeepers, and maids. Employee motivation
tactics. Strategies to boost your cleaning clientele. And cleaning
company expansion help.
Our host, Angela Brown, a professional house cleaner for 25 years,
ran and managed one of the largest independently owned cleaning
companies in the Southeast United States. She is the CEO and
founder of Savvy Cleaner Training for House Cleaners and Maids.
*** SPONSORSHIPS & BRANDS ***
We do work with sponsors and brands. If you are interested in
working with us and you have a product or service that is cohesive
to the cleaning industry read this:
https://savvycleaner.com/product-review
*** THIS SHOW WAS SPONSORED BY ***
SAVVY CLEANER - House Cleaner Training and Certification –
https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
SAVVY PERKS – Employee Benefits for Small Business Owners –
https://savvyperks.com
VRBO AIRBNB CLEANING – Cleaning tips and strategies for your
short-term rental
https://TurnoverCleaningTips.com
FUNNY CLEANING SHIRTS – Incentive and thank you gifts for house
cleaners and maids.
https://FunnyCleaningShirts.com
*** VIDEO CREDITS ***
VIDEO/AUDIO EDITING: Kristin O
https://savvycleaner.com/reviews/kristin-o
HOST: Angela Brown
https://savvycleaner.com/reviews/angela-brown
PRODUCER: Savvy Cleaner https://savvycleaner.com